Frequently Asked Questions
What information do I need to sign up?
You will need your Group Name which will be provided by your organization in order to create an account. The only other information required to sign up is your name, email address, country and zip/postal code.
How long do series last?
There are four series of Stress Management and Well-being programs, each consisting of 6 sessions.
What are online sessions comprised of and how are they to be used?
Each online session comprises a presentation video which explains the concepts and techniques, and a separate exercise video where you are guided to follow and practice the techniques explained in the presentation section. The presentation section is typically viewed only once or twice to review the concepts, while the exercise section may be used repeatedly on a daily basis until that technique becomes familiar.
How long is each session?
Sessions led in real-time by CEL coaches may last up to 1 hour, depending on each case. The online content for each session (presentation video and exercise video) totals up to approximately 30 minutes.
Can I access previous sessions?
Yes. As the series progresses, more sessions will become available for viewing after you log in, and earlier sessions can always be revisited.
Can I take a series again?
Yes, however you will need a new Group Name for the new series, which you will then update in your account profile.
How are Group Names used?
A Group Name is used to identify a group of participants who have enrolled in a given series, at a given organization, based on a given schedule. If there are changes in the schedule, or to class locations in the case of face to face coach-led programs, all participants under a Group Name will be notified by email (which is why the email addresses of participants are registered when they sign up).
Will I ever receive spam or product promotions from you?
No. Your email address will be used exclusively for announcements related to the service you have signed up for.
How can I receive further guidance and support, on a personalized basis?
Whether in Complement Mode or Standalone Mode, CEL coaches are always happy to hear from each individual participant and learn how your experience went as you progress through the series, and will do their best to answer any questions you may have. Feel free to use the Contact Us page to share with us any feedback or questions.
Can I share CEL's sessions content with others?
Besides sharing with immediate family members which is allowed, CEL's Terms and Conditions prohibit the sharing of CEL's content with other organizations without prior written permission. However, our Stress Management programs are always offered free of charge, and the best way to share them with others is to invite them to contact us - we will be happy to set up access for their organization.
You will need your Group Name which will be provided by your organization in order to create an account. The only other information required to sign up is your name, email address, country and zip/postal code.
There are four series of Stress Management and Well-being programs, each consisting of 6 sessions.
Each online session comprises a presentation video which explains the concepts and techniques, and a separate exercise video where you are guided to follow and practice the techniques explained in the presentation section. The presentation section is typically viewed only once or twice to review the concepts, while the exercise section may be used repeatedly on a daily basis until that technique becomes familiar.
Sessions led in real-time by CEL coaches may last up to 1 hour, depending on each case. The online content for each session (presentation video and exercise video) totals up to approximately 30 minutes.
Yes. As the series progresses, more sessions will become available for viewing after you log in, and earlier sessions can always be revisited.
Yes, however you will need a new Group Name for the new series, which you will then update in your account profile.
A Group Name is used to identify a group of participants who have enrolled in a given series, at a given organization, based on a given schedule. If there are changes in the schedule, or to class locations in the case of face to face coach-led programs, all participants under a Group Name will be notified by email (which is why the email addresses of participants are registered when they sign up).
No. Your email address will be used exclusively for announcements related to the service you have signed up for.
Whether in Complement Mode or Standalone Mode, CEL coaches are always happy to hear from each individual participant and learn how your experience went as you progress through the series, and will do their best to answer any questions you may have. Feel free to use the Contact Us page to share with us any feedback or questions.
Besides sharing with immediate family members which is allowed, CEL's Terms and Conditions prohibit the sharing of CEL's content with other organizations without prior written permission. However, our Stress Management programs are always offered free of charge, and the best way to share them with others is to invite them to contact us - we will be happy to set up access for their organization.